Return & Refunds Policy

Returns & Refunds Policy

If you would like to make a return, take a look at our policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at support@mallsandfun.com.

Returns & Refunds Policy

If you would like to make a return, take a look at our policies below. We
want to make sure you’re completely happy with your purchase. If there’s
anything we can do to improve your experience, please contact us at
support@mallsandfun.com.

Return Policy

We’ll accept return requests for items that are unopened, unused, with the
original tags still intact. The product(s) must be in their original packaging,
if applicable, in the same condition it was received.

We do not accept returns for perishable items, intimate items, gift cards,
downloadable products, and beauty items.

If you wish to return your item, we must receive your request within 3 days
of the date you received your item.

Refunds

Once we receive your returned item, our team will review your request and
inspect the item. We will send you an email to confirm that we’ve received your
item and are processing your request. We’ll follow up with another email once
the request has been processed to let you know if your return was approved.

If approved, the money will be refunded to your original method of payment
within 7 working days. All payment companies are different in the amount of
time it takes to confirm a payment, so it will likely take a minimum of a few
days for the refund to show up in your bank statement.

Exchanges

In the unlikely event that you receive a damaged or defective item, we’re
happy to exchange the item for a new one. Please email support@mallsandfun.com
within 3 working days of receiving your product to begin the process.

Return Shipping

After you’ve submitted a return request to support@mallsandfun.com, we will
send you a PDF of a return shipping label. Please print it out and affix to to
your package.

You are responsible for paying for the return shipping costs.

 

 

Return Policy

We’ll accept return requests for items that are unopened,
unused, with the original tags still intact. The product(s) must be in their
original packaging, if applicable, in the same condition it was received.

We do not accept returns for perishable items, intimate items,
gift cards, downloadable products, and beauty items.

If you wish to return your item, we must receive your request
within 3 days of the date you received your item.

Refunds

Once we receive your returned item, our team will review your
request and inspect the item. We will send you an email to confirm that we’ve
received your item and are processing your request. We’ll follow up with
another email once the request has been processed to let you know if your
return was approved.

If approved, the money will be refunded to your original method
of payment within 7 working days. All payment companies are different in the
amount of time it takes to confirm a payment, so it will likely take a minimum
of a few days for the refund to show up in your bank statement.

Exchanges

In the unlikely event that you receive a damaged or defective
item, we’re happy to exchange the item for a new one. Please email support@mallsandfun.com
within 3 working days of receiving your product to begin the process.

Return Shipping

After you’ve submitted a return request to support@mallsandfun.com,
we will send you a PDF of a return shipping label. Please print it out and
affix to to your package.

You are responsible for paying for the return shipping costs.

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